If you’re experiencing issues with accessing your Unstaked account or wallet connection, this guide provides solutions to the most common problems.

Problem: Unable to Connect Your Wallet

• Supported Wallets: Ensure you’re using a compatible wallet such as MetaMask, Trust Wallet, or Wallet Connect.
• Network Configuration: Verify that your wallet is connected to the correct blockchain network (e.g., Binance Smart Chain).
• Clear Cache: Clear your browser’s cache and cookies, then try reconnecting your wallet.
• Browser Extensions: Disable any conflicting extensions that may interfere with wallet integration.

Problem: Wallet Not Syncing Properly

• Reconnect Your Wallet: Disconnect and reconnect your wallet using the "Connect Wallet" option.
• Update Wallet App: Make sure your wallet app is updated to the latest version.
• Network Delay: If syncing takes time, allow a few minutes for the blockchain to process the connection.

Problem: Page Stuck or Endless Loop While Connecting Wallet

• Browser Compatibility: Use an updated browser like Chrome or Firefox for the best experience.
• Mobile Access: If using a mobile wallet, connect through Wallet Connect or switch to a desktop browser for a smoother connection.

Problem: Unable to Access Dashboard or Platform

• Internet Connection: Ensure your internet is stable and functioning.
• Firewall or VPN Restrictions: Temporarily disable any firewalls or VPNs that may block the platform.
• Refresh the Page: Reload the platform page and attempt to reconnect your wallet.

Problem: Transactions Not Showing in Dashboard

• Blockchain Confirmations: Transactions may take a few minutes to process on the blockchain. Check your wallet or a blockchain explorer to confirm the transaction status.
• Supported Tokens: Ensure the tokens used in transactions are supported by the Unstaked platform.

Problem: Incorrect Wallet Connected

• Double-Check Wallet Address: Confirm you’re using the correct wallet linked to your Unstaked activity. Disconnect and reconnect if needed.