Unstaked AI

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PRIVACY POLICY

10 april 2025

Unstaked Privacy Policy

Last Updated: April 10, 2025

1. Introduction

Unstaked ("we," "our," "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our website, mobile application, and services (collectively, the "Services").

By accessing or using our Services, you signify your understanding of and agreement to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1 Information You Provide to Us

  • Account Information: When you create an account, we collect your email address, username, password, and profile information.
  • Identity Verification Information: To comply with regulatory requirements, we may collect your full name, date of birth, nationality, address, identification documents, and other information required for KYC (Know Your Customer) verification.
  • Transaction Information: When you participate in our token sale or use our platform, we collect blockchain wallet addresses, transaction hashes, and other information related to your transactions.
  • Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
  • Survey Responses: We may collect your responses to surveys that we might ask you to complete for research purposes.
  • Job Applications: If you apply for a job with us, we collect the information you include in your application.

2.2 Information We Collect Automatically

  • Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information, and device settings.
  • Log Information: Our servers automatically record information created by your use of our Services, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, clickstream data, and other system activity.
  • Usage Information: We collect information about your interactions with our Services, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
  • Location Information: With your consent, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device's GPS.
  • Blockchain Information: We collect information from public blockchains, including wallet addresses and transaction details.
  • Cookies and Similar Technologies: We and our third-party service providers use cookies, web beacons, and other tracking technologies to track activity on our Services and to gather information about you and your use of our Services. Please see our Cookie Policy for more information.

2.3 Information from Third Parties

  • Social Media Platforms: If you choose to link our Services to a social media account, we may receive certain information about you from the social media provider.
  • Analytics Providers: We use analytics providers who collect information about your use of our Services.
  • Business Partners: We may receive information about you from our business partners, including for joint marketing purposes or if you use integrated services.
  • Public Sources: We may collect information about you from public sources, such as public blockchains, public directories, and public registers.

3. How We Use Your Information

3.1 Provide, Maintain, and Improve Our Services

  • To operate our Services and provide you with features and functionality
  • To process transactions and manage your account
  • To improve and optimize our Services
  • To develop new products, services, features, and functionality
  • To personalize your experience on our platform

3.2 Communication

  • To communicate with you about your account, transactions, or requests
  • To provide customer support and respond to your inquiries
  • To send technical notices, updates, security alerts, and administrative messages
  • To send marketing communications, including promotions, newsletters, and information about our products, services, and events (you can opt out of these at any time)

3.3 Safety and Security

  • To verify your identity and prevent fraud or illegal activity
  • To monitor and analyze usage and activity trends
  • To debug and repair errors in our Services
  • To enforce our Terms of Service and other agreements
  • To protect the safety, rights, property, or security of Unstaked, our users, and the public

3.4 Legal Compliance

  • To comply with applicable laws, regulations, and legal processes
  • To respond to lawful requests for information from governmental authorities
  • To establish, exercise, or defend legal rights

3.5 With Your Consent

  • For any other purpose disclosed to you at the time we collect the information
  • For any other purpose with your consent

4. Legal Basis for Processing (For EEA, UK, and Similar Jurisdictions)

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar data protection laws, our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it. We generally rely on the following legal bases:

  • Contractual Necessity: We process your information to perform the contract that you have with us. For example, to provide you with the Services you request and to maintain your account.
  • Legitimate Interests: We process your information where we have a legitimate interest in doing so. For example, we analyze users' behavior to improve our Services, prevent fraud, and ensure network and information security.
  • Compliance with Legal Obligations: We process your information where we need to comply with legal obligations, such as anti-money laundering and countering terrorist financing regulations.
  • Consent: We process your information with your consent when required by applicable law. For example, for certain types of marketing communications.

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 With Service Providers

We share your information with third-party service providers who help us operate, provide, improve, and market our Services, such as:

  • Cloud storage providers
  • Payment processors
  • KYC/AML verification providers
  • Customer support services
  • Marketing and advertising partners
  • Analytics services

5.2 With Business Partners

We may share your information with business partners with whom we jointly offer products or services, or whose products or services may be integrated with ours.

5.3 In Corporate Transactions

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, dissolution, corporate reorganization, or similar event.

5.4 For Legal Reasons

We may share your information if we believe disclosure is necessary or appropriate to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our agreements, including our Terms of Service and other policies
  • Protect the rights, property, or safety of Unstaked, our users, or others

5.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

5.6 Public Information

Please remember that any information you submit in public areas of our Services (such as public blockchain transactions, forums, or social features) will be publicly available. Your wallet address and transaction details on public blockchains are publicly accessible due to the nature of blockchain technology.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

7. Information Security

We have implemented appropriate technical and organizational measures designed to protect the security of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our security measures include:

  • Encryption of sensitive information
  • Regular security assessments
  • Access controls for our employees and contractors
  • Regular monitoring for potential vulnerabilities and attacks
  • Physical security measures for our facilities

If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting [email protected].

8. International Data Transfers

We are a global company that operates in multiple countries. Your information may be transferred to, stored, and processed in countries other than the country in which you are located. These countries may have data protection laws that are different from the laws of your country.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that any such transfers comply with applicable data protection laws, including by implementing appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or by relying on adequacy decisions issued by the European Commission.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Portability

You may have the right to access the personal information we hold about you and to receive a copy of that information in a structured, machine-readable format.

9.2 Correction

You may have the right to correct inaccurate or incomplete personal information we hold about you.

9.3 Erasure

You may have the right to request that we delete your personal information in certain circumstances (also known as the "right to be forgotten"). Please note that due to the nature of blockchain technology, we may not be able to delete information that has been recorded on a public blockchain.

9.4 Restriction

You may have the right to request that we restrict the processing of your personal information in certain circumstances.

9.5 Objection

You may have the right to object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation which makes you want to object to processing on this ground.

9.6 Withdraw Consent

If we are processing your personal information based on your consent, you may have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

9.7 Marketing Choices

You may opt out of receiving marketing communications from us by using the unsubscribe link included in our marketing emails or by contacting us directly.

9.8 Cookie Preferences

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. For more information about cookies and how to manage them, please see our Cookie Policy.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before responding to your request.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information. If you believe we might have any information from or about a child, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we do, we will revise the "Last Updated" date at the top of this Privacy Policy. If we make material changes, we will provide you with additional notice, such as by sending you an email or displaying a prominent notice on our Services.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

13. Additional Information for Specific Jurisdictions

13.1 California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information.

13.2 European Economic Area, United Kingdom, and Swiss Residents

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the right to lodge a complaint with a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

13.3 Nevada Residents

Nevada residents have the right to opt out of the sale of certain "covered information" collected by operators of websites or online services. We currently do not sell covered information, as defined by Nevada law.

13.4 Brazil Residents

If you are a resident of Brazil, you have rights under the Brazilian General Data Protection Law (LGPD). Please contact us at the information provided above to exercise your rights.